Contact Us

Whether you are a first-time buyer making an initial product enquiry, an established counterparty with a tender requirement, or a journalist or researcher seeking company information — our team is ready to respond professionally and promptly.

LLP Kamenistoe-Neft is headquartered in Almaty, Republic of Kazakhstan. We supply refined petroleum products — EN590 Diesel, JP54, Jet A-1, Mazut M100, LPG, Base Oils and Bitumen — to buyers across Central Asia, CIS, China and beyond. All products are available with GOST and Euro-5 certification and full third-party inspection documentation.

For export enquiries, our trading desk can provide indicative pricing, product specifications, and logistics options for FOB, CIF and DAP delivery within 2 business days of receiving your enquiry. For common questions about ordering, payments, and documentation, see our FAQ page.

What to Include in Your Enquiry

To help us respond with an accurate quotation as quickly as possible, please include the following in your message: the product type and grade you require (e.g. EN590 10ppm Diesel, JP54, Mazut M100 sulphur grade), the quantity in metric tonnes, your preferred delivery terms (FOB Aktau, CIF, or DAP to named destination), the destination country or port, and your preferred payment method (LC at sight, SWIFT TT, or other). Incomplete enquiries may require a follow-up exchange before we can issue a quotation.

Response Times

We acknowledge all enquiries within 1 business day. Full quotations with product specifications, pricing, and logistics details are issued within 2 business days. For urgent requirements or time-sensitive tenders, please indicate this clearly in your message and we will prioritise accordingly. All enquiries are treated confidentially and handled by our senior trading team.